NetSight Pro Privacy Policy

1. Data Collection

1.1 Information We Collect

We collect several types of information from and about users of our services, including:

• Personal Information: This includes your name, email address, postal address, phone number, and company affiliation, which you provide when registering for an account, subscribing to our services, or contacting us for support.
• Payment Information: When you purchase our services, we collect payment and billing information, such as credit card details. This information is securely processed by our payment processor, Stripe, and is not stored on our servers.
• Usage Data: We automatically collect information about your interactions with our services, including the features you use, the IP addresses you scan, the time and date of your scans, and other usage statistics.
• Device Information: We collect information about the devices you use to access our services, including the device type, operating system, browser type, and unique device identifiers.
• Log Data: Our servers automatically record information when you access our services, including your IP address, browser type, referring/exit pages, and timestamps.
• Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior and preferences. You can control the use of cookies through your browser settings. Please refer to our Cookies Policy for more information.

2. Data Usage

2.1 How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Improving Our Services: We use your information to operate, maintain, and improve our IP scanning solutions, customize your experience, and develop new features.
• Customer Support: We use your information to respond to your inquiries, provide technical support, and resolve issues.
• Communication: We use your information to send you important updates, newsletters, marketing communications, and other information about our services. You can opt out of receiving marketing communications at any time.
• Security: We use your information to protect the security and integrity of our services, prevent fraud, and enforce our Terms and Conditions .
• Analytics: We use your information to analyze trends, monitor usage patterns, and gather demographic information about our user base.
• Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.

3. Data Security

3.1 Security Measures

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use industry-standard encryption technologies to protect sensitive information, such as payment details and login credentials.
• Access Controls: We restrict access to your personal information to authorized personnel who need it to perform their job functions.
• Regular Security Audits: We conduct regular security audits and vulnerability assessments to identify and address potential security risks.
• Data Backup and Recovery: We maintain regular data backups and have procedures in place to recover data in the event of a disaster.
• Employee Training: We train our employees on data privacy and security best practices.

While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

4. User Rights

4.1 Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to access the personal information we hold about you.
• Rectification: You have the right to correct any inaccurate or incomplete personal information we hold about you.
• Erasure: You have the right to request that we delete your personal information, subject to certain exceptions.
• Restriction of Processing: You have the right to restrict the processing of your personal information in certain circumstances.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
• Objection: You have the right to object to the processing of your personal information in certain circumstances, such as for marketing purposes.
• Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at privacy@netsightpro.com. We will respond to your request within a reasonable timeframe.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your personal information when it is no longer needed.

6. Sharing of Data

We may share your personal data with the following categories of recipients:

• Service providers: We engage third-party service providers to perform functions on our behalf, such as hosting, payment processing, analytics, and customer support.
• Business partners: We may share data with business partners who offer products or services that may be of interest to you.
• Legal authorities: We may disclose data to legal authorities if required by law or legal process.

7. International Data Transfers

Your personal data may be transferred to and processed in countries outside of your country of residence, which may have different data protection laws than your country. We will take steps to ensure that your data is adequately protected when transferred internationally.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and notify you by email or other means if the changes are significant. Your continued use of our services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: privacy@netsightpro.com
• Address: 456 Oak Avenue, Suite 200, Menlo Park, CA 94025
• Phone: (650) 555-0123